While vacationing this week in Kauai, we decided to check out this restaurant. Despite the long wait time we were looking forward to a great meal, and enjoy the live music. Our server Kyle was awful. When we were finally seated, we watched as he visited with other servers, oblivious to us waiting on him to place our order. We then had to ask him for drink refills, more water, our appetizers….again watching him visit with other employees, completely ignoring us and the other tables in his section.
We finally got his attention to bring us the check. Brings this bill, and before I could had him my credit card he was off to visit with more employees.
Very, very disappointed. His service or lack there of has assured we will never return.